Is helpdesk.me down?
It's just you. helpdesk.me is up.
Overview
Helpdesk.me is a domain associated with the LogMeIn Resolve platform, known for providing efficient customer support solutions. Overall, the reputation of helpdesk.me is strong, with a trust score of 80 out of 100, indicating that it is a safe site for users.
Security analysis from multiple databases confirms that helpdesk.me maintains a secure standing online. Notably, VirusTotal shows that none of the 91 security engines flagged the site, and Google Safe Browsing categorizes it as safe. Additionally, the domain is not listed on URLhaus or Spamhaus databases, further validating its security credentials.
From a technical and SEO perspective, helpdesk.me is hosted on Amazon.com, Inc. in the United States, which is known for its reliability. The site demonstrates impressive performance with a load time of just 0.11 seconds. However, it lacks a meta description, which could impact its visibility in search results. The presence of a robots.txt file and a sitemap.xml indicates that the site is well-structured for search engines.
In conclusion, for those wondering, “Is helpdesk.me safe to use?” the answer is a resounding yes. With strong security measures and a solid reputation, users can confidently engage with the services offered by helpdesk.me.
Trust signals
What major threat-intelligence sources say.
Full report
Detailed WHOIS, DNS, infrastructure and SEO breakdown.
Is helpdesk.me Safe?
Yes — helpdesk.me appears safe to visit based on our automated security checks.
Is helpdesk.me Scam or legit?
No — based on our automated checks, helpdesk.me does NOT show common scam signals and appears legitimate.
General information
| Domain name | helpdesk.me |
|---|---|
| Registrar | — |
| Registration date | |
| Expiration date | |
| Registrant country | — |
| WHOIS owner | — |
| Domain age | 0 days |
| IP address | 13.33.109.99 |
| Hosted in | Boston, US |
| Hosting provider | Amazon.com, Inc. |
| Tranco rank | #191,990 Top 1M (as of 2026-05-22) · free Alexa-replacement from tranco-list.eu |
Google search preview
Security & safety
| Google Safe Browsing | SAFE |
|---|---|
| VirusTotal | 0 / 91 engines flagged |
| URLhaus | Not listed |
| Spamhaus DBL | Not listed |
| AbuseIPDB confidence | 0/100 |
| AlienVault OTX | 16 threat pulses |
Abuse signals (AbuseIPDB)
| Total reports (90 days) | 0 |
|---|---|
| Distinct reporters | 0 (unique users — higher = stronger signal) |
| Usage type | Content Delivery Network |
DNS records
| A | 13.33.109.99 TTL 60 |
|---|---|
| A | 13.33.109.39 TTL 60 |
| A | 13.33.109.93 TTL 60 |
| A | 13.33.109.118 TTL 60 |
| NS | ns-653.awsdns-17.net |
| NS | ns-69.awsdns-08.com |
| NS | ns-1071.awsdns-05.org |
| NS | ns-1746.awsdns-26.co.uk |
| TXT | _kmoc4k43lcnn7e6c939eufgc2gq4tb3 |
SEO analysis
| Title tag |
"LogMeIn Resolve" (15 chars) Too short. |
|---|---|
| Meta description |
"" (0 chars) Too short / missing. |
| H1 tags | — |
| H2 tags | — |
| Site loading time | 0.11s |
| robots.txt | Present |
| sitemap.xml | Present |
| Favicon | Present |
| Broken links | 0 |
| Images | 0 total, 0 missing ALT |
| Flash | Not used |
| iFrames / frames | 0 |
| Google Analytics | Not detected |
| Google AdSense | Not detected |
| CSS files | 0 files |
| JS files | 1 files — 0 / 1 minified
|
| External links | 0 |
| Internal links | 0 |